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Privacy Policy & Cookies Information

These terms and conditions will apply to all digital interaction placed with Universal Signs. Please read carefully before placing an order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights. By using this website you are agreeing to these terms and conditions.

What type of personal information do we collect?

We require information to process your enquiry. This information only consists of the name, address, phone number and an appropriate email  address for the enquiry.
These details are kept for as long as we need to process your enquiry. They are not shared with a 3rd party.  These may be deleted at any time, upon your request or when deemed not applicable.

How we collect personal information

We only collect information pertinent to process your enquiry and this is what you either send us via your web form or via your email request. Without such information, we cannot complete said enquiry. You may request any information to be deleted after said transaction completed.

Personal information we collect about you from others

Although we generally collect personal information directly from you, we may also collect information about you from other people by using tracking technologies such as cookies and website statistics.

How do we use personal information?

We use your information to reply to your enquiry.

How can you access your personal information?

This email is held on our email system until deleted. This may be deleted at any time by yourself on request.

Cookies and web analytics

We use cookies to see how many visitors we have. This may be for web statistics and Google analytics. For more general information on cookies, see https://www.allaboutcookies.org.

Information you make public or give to others

We do not pass your details on to any third party.

When we need to update this policy

We may need to change this policy from time to time to ensure that it stays up to date with the latest legal requirements.
If we do amend the policy, the changes will be effective straightaway. We will usually publish information about changes to be made to this policy on this our company website – but please be aware that it is your responsibility to check-in and make sure you keep up to date with any changes to this policy.

How can you contact us?

If you have any questions about our privacy practices, please contact Ryan Smith, Company Owner, using the contact details on this website.
If you have any concerns about how we have been managing your personal information, or if you think we have not been complying with UK privacy law, you can make a complaint in writing to our company owner. We respect your privacy at all times.


All orders placed with us will include VAT at 20% *.


Where applicable you will be notified of collection of products made on site.

Ownership of Goods

All items supplied to the customer remain the property of Universal Signs until final payment of all sums owing in respect of those goods has been received in full by us.

Products, Prices & Content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.
All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless clearly stated.
Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.
We reserve the right to alter our prices and specifications without notice.